Xplore messaging: Your complete guide

November 10, 2023 · 7 minutes read

Formerly known as Xplornet, Xplore messaging is an online communication platform that offers a variety of services to its users. Whether you're a new user or looking to maximize your usage, this guide is for you.

How to Connect and Access Your Messages

To access your Xplore messaging, go to the webmail section on the Xplore website.

Once on the homepage, find the link to webmail and click on it. You'll be redirected to the webmail login page. Here, enter your complete email address and password, then click "Login." Once logged in, you can check your messages, send emails, manage contacts, and more.

Email Features

How to Find Your Xplore Email Address

Your email address is usually your username followed by "@xplore.ca" or "@xplore.com." If you forgot your email address, you can find it by logging into your Xplore account and checking your profile information.

The Xplore Messaging App

Xplore recently launched a mobile app for its messaging, called MyXplore. This app offers all the features of the MyXplore browser version, including managing settings such as your username, email, time zone, language, and changing your password.

How to Connect Your Xplore Messaging to Other Email Solutions

You can connect your Xplore messaging to other email solutions like Gmail using the POP or IMAP protocol. To do this, enter the Xplore messaging server settings in the settings of your other email solution.

IMAP Email Server Settings (recommended)		POP Email Server Settings
Username	Full email address (including the part after @)	Username	Full email address (including the part after @)
Incoming Server	imap.xplore.net	Incoming Server	pop.xplore.net
Incoming Port	993	Incoming Port	995
Incoming Traffic Requires SSL?	YES	Incoming Traffic Requires SSL?	YES
Outgoing Server	smtp.xplore.net	Outgoing Server	smtp.xplore.net
Outgoing Port	465 or 587	Outgoing Port	465 or 587
Outgoing Requires SSL (or TLS if SSL not listed)?	YES	Outgoing Requires SSL (or TLS if SSL not listed)?	YES
Outgoing Requires Authentication?	YES	Outgoing Messages Require Authentication?	YES

Additional Features

In addition to basic email functions, Xplore messaging offers a range of additional features that enhance user experience and increase productivity. Here are some of these features:

• Task Management: Xplore Messaging includes an integrated task management tool that allows you to create, track, and manage tasks directly from your inbox. You can add deadlines, set reminders, and even assign tasks to other Xplore users.


• Calendar: Xplore includes a built-in calendar that allows you to schedule events, set reminders, and view your schedule from your inbox. You can also share your calendar with other Xplore users, making it easy to coordinate meetings and events.


• Notes: With Xplore, you can create notes and associate them with specific emails. This can be useful for adding comments or reminders to an email without modifying the email content itself.


• Filters and Email Rules: Xplore allows you to create custom filters and email rules to automatically organize your emails. For example, you can create a rule to move all emails from a certain sender to a specific folder.


• Advanced Search: Xplore offers advanced search options that allow you to quickly and easily find the emails you're looking for. You can search emails based on various criteria such as sender, subject, date, and more.



These additional features make Xplore Messaging a powerful and versatile communication tool that goes beyond simple email sending and receiving.

Canceling Your Account and Transfer

If you wish to cancel your Xplore Messaging account, you will need to contact customer service. They will guide you through the cancellation process. Please note that canceling your messaging account may result in the loss of all your emails and contacts, so be sure to back up all important information before proceeding with the cancellation.

Here's how you can do it:

• Emails: To back up your emails, you can export them to a .pst or .mbox file, depending on the email client you are using. These files contain all your emails and can be imported into most email clients.
• Contacts: Your contacts can be exported to a .vcf or .csv file. These files contain all the contact information of your contacts and can be imported into most email clients and contact applications.
• Calendars: If you use Xplore's calendar, you can export your calendar events to an .ics file. This file can then be imported into most calendar applications.
• Attachments: Don't forget to download any important attachments from your emails. You can save them on your computer or upload them to a cloud storage service for easy access in the future.
• Other Data: If you use other Xplore features, such as notes or tasks, be sure to back them up as well. You can usually do this by exporting them to a file or by copying and pasting them into a document on your computer.

Conclusion

Xplore Messaging is a robust and reliable communication platform that offers a multitude of features to help its users stay connected. Whether you're a new user or a messaging veteran, we hope this guide helps you make the most of your experience.